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Smart and connected
What Are Smart and Connected Buildings?
Smart buildings use technology to optimise operations, enhance user experiences and reduce environmental impact. Connected buildings have robust digital infrastructure that supports seamless connectivity and data-driven decision making.
WiredScore and SmartScore are the leading certification systems that measure and validate these capabilities, helping stakeholders identify truly advanced buildings in the commercial real estate market.
What Are WiredScore and SmartScore?
WiredScore certifies a building’s digital connectivity and infrastructure quality. It evaluates internet access options, telecommunications infrastructure and resilience of connections.
SmartScore measures how intelligently buildings function through technology integration. It assesses user experience, sustainability features, maintenance systems and how well the building responds to occupant needs.
These certifications provide independent verification of a building’s technological capabilities, with ratings from Certified to Platinum indicating increasing levels of excellence.
Benefits for Building Owners and Developers
Smart building certifications deliver significant advantages when developing and leasing commercial properties:
Higher Property Values
- Buildings with WiredScore certification command 5-7% higher rental premiums
- SmartScore certified buildings demonstrate lower operational costs and higher ROI
- Certified buildings have lower vacancy rates in competitive markets
Marketing Advantage
- Clear differentiation from competing properties
- Objective validation of technology investments
- Easy communication of technical benefits to non-technical prospects
Future-Proofed Assets
- Infrastructure designed to accommodate emerging technologies
- Reduced need for costly retrofits in the future
- Protection against technological obsolescence
- Prepared for increasingly strict sustainability regulations
Faster Lease-Up
- Average of 8 weeks shorter vacancy periods than non-certified buildings
- Attraction of higher-quality tenants seeking premium spaces
- Simplified technical discussions during leasing negotiations
Smart certification serves as a universal language for communicating a building’s technological capabilities to prospective tenants and investors.
Benefits for Building Operators
For those managing day-to-day building operations, smart certifications create significant operational advantages:
Streamlined Management
- Centralised building systems control through integrated dashboards
- Real-time monitoring of all building systems and performance metrics
- Predictive maintenance reducing unexpected equipment failures
- Automated reporting for compliance and performance tracking
Cost Reduction
- Energy consumption reduced by up to 35% through smart systems
- Maintenance costs decreased through predictive analytics
- Staffing efficiency improved through automation of routine tasks
- Extended equipment lifespan through optimised operations
Enhanced Responsiveness
- Immediate alerts when systems require attention
- Data-driven insights for continuous improvement
- Ability to resolve many issues remotely
- Better occupant satisfaction through faster issue resolution
Sustainability Performance
- Detailed tracking of environmental impact metrics
- Automated optimisation of energy and water usage
- Documentation for ESG reporting and green certifications
- Support for achieving corporate sustainability goals
Smart building systems transform facility management from reactive to proactive, creating better outcomes with fewer resources.
Benefits for Commercial Agents
Leasing agents can leverage smart building certifications to simplify and accelerate the leasing process:
Clear Value Proposition
- Objective third-party validation of building technology
- Easy comparison between competing properties
- Simplified explanation of technical benefits
- Compelling differentiators in crowded markets
Targeted Prospect Matching
- Identifying tenants who value technological sophistication
- Matching specific tenant requirements to building capabilities
- Higher-quality lead generation through certification registries
- Shorter sales cycles with technology-focused organisations
Addressing Technical Objections
- Independent verification of connectivity claims
- Documentation of redundancy and business continuity features
- Simplified technical discussions with IT decision makers
- Reduced need for specialised technical knowledge
Increased Deal Velocity
- Faster technical due diligence processes
- Fewer late-stage deal complications related to technology
- Higher conversion rates on initial proposals
- Stronger negotiating position on rental rates
WiredScore and SmartScore certifications provide agents with powerful tools to communicate building value beyond location and aesthetics.
Benefits for Occupiers/Tenants
For organisations selecting their next workplace, smart building certifications offer assurance of a superior working environment:
Productivity Enhancement
- Reliable connectivity supporting modern work tools
- Optimal environmental conditions improving cognitive function
- Frictionless building experiences reducing daily frustrations
- Spaces that adapt to how teams actually work
Technology Readiness
- Guaranteed bandwidth for cloud services and video conferencing
- Infrastructure supporting hybrid work models
- Future-ready capabilities for emerging technologies
- Reduced IT complications during move-in
Employee Experience
- Touchless access improving security and convenience
- Environmental controls responsive to occupant preferences
- Mobile integration with building systems and amenities
- Higher satisfaction leading to better talent attraction and retention
Operational Efficiency
- Lower utility costs through optimised systems
- Reduced downtime from connectivity issues
- Space utilisation data for optimising real estate footprint
- Alignment with corporate sustainability commitments
Smart buildings create workplaces that enhance performance while reducing operational friction and costs.
Benefits for Building
Owners and Developers
Benefits for
Building Operators
Benefits for
Commercial Agents
Benefits for
Occupiers/Tenants
