How, Where, When and Why Do People Work at Their Very Best?
Today's workplace isn't just about physical space - it's about creating environments that support diverse work styles, tasks and preferences. Through our consultancy process, we help organisations answer fundamental questions:
How do your teams collaborate most effectively?
Where does focused work happen most productively?
When do different work modes need to be supported?
Why do certain environments foster better outcomes?
Understanding these factors is essential for creating workplaces that drive performance, satisfaction and retention in an era where talent expects flexibility and purpose-built spaces.
Understanding Space
Requirements Based on Tasks
Every organisation has unique space needs driven by the specific tasks their teams perform. Our consultancy approach digs deep to uncover these requirements through:
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Comprehensive Task Analysis
We identify the full spectrum of activities your teams engage in—from focused individual work to collaborative sessions, client meetings to creative brainstorming. This analysis reveals which spaces truly support productivity rather than merely accommodating headcount.
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Data-Driven Space Planning
Our workplace utilization studies track how different spaces are actually used throughout the day, revealing patterns that inform more intelligent space allocation and design decisions.
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Activity-Based Working Assessment
We evaluate which tasks benefit from specific environmental conditions, including acoustics, lighting, technology access, and privacy levels to create purpose-built zones for different work modes.
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Survey and Workshop Methodologies
Employee Journey Mapping: Track the daily experiences of different personas to identify friction points and opportunities.
Blending knowledge, skill and practical experience.
We design technology ecosystems that create consistent, high-quality experiences regardless of location:
Hybrid Meeting Solutions: Audio-visual systems that give remote participants equal presence and participation ability
Digital Collaboration Tools: Platforms that enable seamless real-time and asynchronous teamwork
Workspace Scheduling Systems: Intuitive interfaces for booking the right space for specific tasks
Environmental Controls: Solutions that allow personalisation of lighting, temperature and acoustics
Our process identifies the specific tools required for different work modes:
Task-Specific Technology Mapping: Matching digital tools to the activities they best support
Digital Experience Audits: Evaluating current technology pain points and opportunities
Future-Ready Infrastructure Planning: Ensuring spaces can adapt to evolving technology needs
Accessibility Reviews: Confirming all technology supports inclusive participation
We create cohesive ecosystems where technology and space work together:
Smart Building Features: Sensors and systems that optimise space utilisation and environmental conditions
Wayfinding and Space Recognition: Tools that help navigate the workplace and locate teammates
Ambient Technology: Unobtrusive systems that support work without demanding attention
Data Collection Infrastructure: Methods to continuously learn from how spaces perform
The best technology only delivers value when properly implemented and embraced:
Training Programs: Customised approaches to ensure technology proficiency across all user types
Change Management: Strategies to drive adoption and maximise return on technology investments
Measurement Frameworks: Systems to track technology effectiveness and guide ongoing refinements
Support Structures: Resources to ensure technology consistently enhances rather than hinders work
Creating Equity of Experience
Technology Needs Assessment
Integration of Physical and Digital Environments
Implementation and Adoption Planning
Utilising Technology to Support Tasks
Technology is the critical bridge between in-office and remote work experiences. Our consultancy approach ensures technology enhances rather than complicates the workday.
Our Workplace Consultancy Process
1
Discovery
Collecting data on current work patterns, pain points and aspirations
2
Analysis
Transforming raw data into actionable insights about space and technology needs
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Strategy Development
Creating a workplace approach aligned with organisational goals
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Concept Design
Developing space and technology concepts based on validated requirements
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Implementation Planning
Creating roadmaps for change with clear milestones and measures
6
Post-Occupancy Evaluation
Assessing outcomes and refining the approach
The Benefits of Our Consultancy Approach
Organisations that invest in workplace consultancy realise significant advantages:
Enhanced Productivity: Spaces and technology designed specifically for the tasks being performed
Improved Retention: Environments that demonstrate understanding of how people work best
Optimised Real Estate: Right-sized spaces that maximise return on property investments
Better Collaboration: Thoughtfully designed settings that foster meaningful interaction
Increased Innovation: Environments that support both creative thinking and execution
Future Adaptability: Flexible approaches that can evolve with changing work patterns